Privacy Policy
Last Updated: September 9, 2026
KrakenService.site (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have regarding your personal information.
By using KrakenService.site, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
• Name and surname;
• Telephone number;
• Email address;
• Service address;
• Information about your washing machine or other appliance;
• Information about the requested repair service;
• Messages and other information you voluntarily provide to us;
• Technical information such as IP address, browser type, device type, operating system, and website usage information.
We only request information that is reasonably necessary to provide or arrange the requested services and communicate with you.
2. How We Use Your Information
We may use the information we collect to:
• Respond to your requests and inquiries;
• Contact you regarding a requested repair service;
• Schedule and manage service appointments;
• Provide, maintain, and improve our website and services;
• Communicate with you about your request;
• Prevent fraud, abuse, and unauthorized activity;
• Maintain website security;
• Comply with applicable legal obligations;
• Measure and improve the effectiveness of our advertising and marketing campaigns.
We do not sell your personal information to third parties.
3. Cookies and Similar Technologies
KrakenService.site may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and measure advertising performance.
We may use analytics and advertising technologies provided by third-party services, including Google, where applicable.
These technologies may collect information about your interaction with our website, such as pages visited, approximate location, device information, and actions taken on the website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
4. Google Advertising
We may use Google Ads and related technologies to advertise our services.
Advertising and measurement technologies may use cookies or similar identifiers to measure conversions, understand advertising performance, and show relevant advertisements.
Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.
5. Sharing of Information
We may share information with service providers and other third parties only when reasonably necessary to operate our website, provide requested services, process communications, maintain security, analyze website performance, or comply with legal requirements.
Examples may include:
• Website hosting providers;
• Analytics and advertising providers;
• Communication and email service providers;
• IT and security providers;
• Professional advisers where necessary;
• Government authorities where legally required.
We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to us, except where required or permitted by law.
6. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website or method of electronic transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer required, we may securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion of your information where legally applicable;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent;
• Request information about how your data is processed.
To exercise applicable rights, contact us at:
Email: info@KrakenService.site
We may need to verify your identity before processing certain requests.
9. Children’s Privacy
Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.
10. Third-Party Websites
Our website may contain links or references to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. International Data Transfers
Depending on the services and providers we use, personal information may be processed in countries other than the country in which you are located.
Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
The updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:
KrakenService.site
Email: info@KrakenService.site
Last Updated: September 9, 2026